Privacy Policy for Tuffeo 

Effective Date: April 9, 2025

Welcome to Tuffeo ("we," "us," or "our"). At Tuffeo , we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us in any way.

Please read this Privacy Policy carefully. By accessing or using our website, you agree to the terms outlined in this policy. If you do not agree with these terms, please refrain from using our website.


1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Information You Provide: When you create an account, place an order, or contact us, we may collect:
    • Full name
    • Email address
    • Mailing address
    • Phone number
    • Payment information (e.g., credit card details)
    • Preferences and feedback

1.2 Automatically Collected Information

  • Usage Data: We may collect information about how you interact with our website, such as:
    • IP address
    • Browser type and version
    • Pages visited
    • Time and date of visits
    • Referring websites or search terms
  • Cookies and Similar Technologies: We use cookies and other tracking technologies to enhance your experience, analyze trends, and administer the site.

1.3 Third-Party Information

  • We may receive information about you from third-party services, such as payment processors, social media platforms, or advertising partners.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you about your orders, inquiries, or promotions.
  • To personalize your shopping experience and recommend products.
  • To improve our website, products, and services.
  • To detect, prevent, and address technical or security issues.
  • To comply with legal obligations or protect our rights.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Trusted third parties who assist us in operating our website, processing payments, or delivering orders.
  • Legal Requirements: When required by law, regulation, subpoena, or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and provide a better user experience. You can manage your cookie preferences through your browser settings. However, disabling cookies may limit your access to certain features of our website.


5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the information we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request the deletion of your personal data.
  • Opt-Out: Opt out of marketing communications.
  • Data Portability: Request a transfer of your data to another service provider.

To exercise these rights, please contact us using the information provided below.


 

7. Links to Third-Party Websites

Our website may contain links to third-party websites or services. These sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before providing any personal information.


8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.


9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

  • Email: Email: Pauline@tuffeo.com
  • Phone:
  • Address: Address: Tacitusstr. 1D, 50968 Köln,Germany

Thank you for trusting Tuffeo  with your personal information. We are committed to maintaining your trust and ensuring your privacy.